Fully Managed IT Support

RoundTable’s managed service covers any IT service that would reasonably be considered a day-to-day activity and can be performed during normal business hours. Examples of activities that are covered by this service:

  • Troubleshooting (desktops, printers, mobile devices, Internet etc.)
  • New staff setup
  • New workstation setup
  • New printer installation
  • Technology planning
  • Documentation
  • Monitoring of backups and systems
  • Quarterly system updates, health checks, and suggestions for upgrades, changes or new services where appropriate

Our managed IT contract does not cover major projects or work required outside normal business hours. Example of activities that would not be covered by our managed IT service contract:

  • New server installation, upgrade or migration
  • Major application upgrades or migrations to new applications
  • Move to new office
  • Work required outside normal business hours
  • Major system changes (new email system, website redesign, new database application, etc.)

If you are interested in this service, RoundTable can work with you to assess the technology needs of your organization and determine a cost for managed support.